Frequently Asked Questions

What time does my trash need to be put out?
We ask that you have your trash and recycling can/cans out by 7:00am on your pick up day.

Can I put out extra cans or bags if needed?
If you are going to have extra trash out please call and let us know the day before so that we can alert the driver.

How do I report a missed pickup?
Please call our office with any questions or concerns.

When is my payment due?
Bills will be mailed out around the first of the month, we bill for the previous month so they are due by the 10th of the current month.

How can I pay my bill?
You can mail in a check or call with a Visa, MasterCard, or Discover Card. You can also stop by our office and pay in person. If you would like something a little more convenient we add you to our monthly automatic billing list and debit you automatically